Privacy Policy

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Last updated: 1 July 2025

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Cogncy Worldwide Private Limited ("Cogncy","we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your personal data when you interact with our website, products, services, or communication channels.

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By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal and non-personal data:

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A. Information You Provide

• Full name, email address, company name, phone number, and job title.
• Information submitted via contact forms, job applications, or support requests.
• Communications via email, social media, or other direct channels.

B. Automatically Collected Data

• IP address, browser type, device identifiers.
• Usage data such as pages visited, links clicked, time spent on pages.
• Cookies, analytics tags, and session tracking tools.

C. Third-party Sources

• Data from partners, publicly available sources, or referral platforms.
• Social media interactions or integrations (e.g., LinkedIn, Meta, Google).

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2. How We Use Your Information

We use the collected information to:

• Provide, improve, and personalize our services and platform.
• Respond to inquiries or service requests.
• Send service-related communications and updates.
• Conduct analytics and improve user experience.
• Support marketing campaigns with your consent.
• Fulfill legal, contractual, and compliance obligations.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze user behaviour. You may control cookie preferences via your browser or site settings.

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Note: Some features may not function properly without cookies enabled.

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4. Legal Basis for Data Processing (GDPR Compliance)

We process personal data under the following lawful bases:

• Consent: When you provide explicit permission
• Contractual necessity: To perform our obligations
• Legitimate interests: For internal operations and product improvement
• Legal obligation: When required by law or regulation

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5. Compliance with Indian Data Protection Laws

Cogncy Worldwide Pvt. Ltd. adheres to the applicable data protection and privacy laws of India, including but not limited to the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

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Where applicable, Cogncy also aligns its practices with the principles and obligations outlined under the Digital Personal Data Protection Act, 2023. Users in India have the right to access, review, and correct their personal data, and may contact us to exercise these rights or raise concerns related to privacy and data usage.

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6. Sharing and Disclosure of Information

We do not sell your personal information. We may share it under limited conditions:

• With trusted service providers under contractual obligations.
• With affiliates or partners to deliver services.
• In response to legal processes, law enforcement, or regulatory requests.
• During corporate transactions such as mergers or acquisitions

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7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data may be anonymized for analytical use after retention periods.

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8. Your Rights

Depending on your jurisdiction (e.g., India, EU, California), you may have the following rights:

• Right to access, correct, or delete your data.
• Right to withdraw consent.
• Right to object to processing or request data portability.
• Right to file a complaint with a supervisory authority.

To exercise these rights, please write to: info@cogncy.com

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9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is fully secure, and we cannot guarantee absolute protection.

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10. Cross-border Transfers

If we transfer your data outside India or your country of residence, we ensure adequate protection through standard contractual clauses or equivalent safeguards in accordance with applicable laws.

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11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have unintentionally collected such data, contact us for deletion.

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12. Third-party Links

Our website may include links to third-party websites. Weare not responsible for their privacy practices. Please review their policies independently.

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13. Updates to This Policy

We may revise this policy periodically. Changes will be posted on this page with a revised date. We encourage users to review this page regularly.

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14. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact:

Cogncy Worldwide Pvt. Ltd.
‍Email: info@cogncy.com
‍Mumbai, India